Mike Knipstein
Mike and I became acquainted through an EMS collaboration group for third service agencies. He has been at the forefront of providing customer focused care in a rapidly growing region of Texas. near Austin. His department is recognized nationally as a model system with progressive care and holding the highest standards as an accredited agency through the Commission on Accreditation of Ambulance Services.
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Areas of Expertise
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• EMS Operations Optimization
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• Comprehensive Employee Wellness Initiatives: addressing mental, physical, fatigue, and financial well-being
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• Fostering Employee Engagement and Cultivating Company Culture
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• Deployment Strategy and Demand Analysis
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• Proactive Stakeholder Engagement and Collaboration
Experience and Accomplishments
PROFESSIONAL EXPERIENCE
WILLIAMSON COUNTY EMS, Georgetown, Texas
1994 – Present
Director
ï‚· Responsible for developing and implementing strategic plans for the department in alignment with the
organization’s goals and objectives. Setting priorities, defining strategies, and allocating resources
effectively to achieve desired outcomes.
ï‚· Provide leadership and direction to team members, fostering a positive and productive work
environment. Overseeing day-to-day operations, managing executive staff performance, and ensuring
that tasks are completed efficiently and effectively.
ï‚· Accountable for managing the department’s budget and fiscal resources. Includes developing budgets,
monitoring expenditures, and making strategic decision to optimize resource utilization.
ï‚· Acts as a liaison between the EMS department and various stakeholders. Communicates department
goals, progress, and challenges, collaborates with stakeholders to achieve common objectives.
ï‚· Responsible for monitoring department key performance indicators. Works to identify areas for
improvement, implement corrective measures when necessary, and drive continuous improvement
initiatives to enhance department.
Deputy Director
ï‚· Facilitate the management and operations of the EMS system.
ï‚· Provide insight and direction for the strategic planning of the department.
ï‚· Provide guidance and direction for performance improvements to enhance the EMS system.
ï‚· Assist with the preparation and management of the departmental budget.
ï‚· Serve on various committees and sub-committees related to Williamson County EMS.
Division Commander – Operations
ï‚· Responsible for leadership, management, mentoring and coaching of staff.
ï‚· Oversight and development of operation’s budget.
ï‚· Development of operational systems, processes and policies to better improve efficiencies in the
department.
ï‚· Assist in the development of key initiatives within the department.
ï‚· Development, implementation and leadership of various projects and programs.
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Commander of Operations
ï‚· Responsible for leadership, management, mentoring and coaching of staff.
ï‚· Oversight of infection control program.
ï‚· Development and implementation of professional development courses for leadership.
ï‚· Development and execution of budget for various teams.
ï‚· Development and implementation of various projects and programs.
Captain of Operations
ï‚· Coordinated the initial education program for Williamson County EMS.
ï‚· Oversaw Infection Control Program.
Lieutenant of Operations
ï‚· Coordinated and managed activities of assigned station.
Field Paramedic
ï‚· Assessed the nature and extent of illness or injuries to establish and prioritize medical procedures.
ï‚· Provided basic and advanced life support care to sick and injured persons in pre-hospital setting.
CITYVIEW BIBLE CHURCH, Round Rock, Texas
2010-Present (Volunteer Position)
Building Committee Chair
ï‚· Coordination of building committee to meet congregation’s facility needs and budget requirements.
ï‚· Coordination with general contractor and architect during building process.
ï‚· Coordinated master planning process for future facilities.
ï‚· Selection of general contractor and architect.
ï‚· Coordinated and executed the selection, negotiation, purchase and closing of land.
Elder Board
ï‚· Provided general oversight and direction for ministry areas of the church.
ï‚· Provided budgetary oversight and planning for church.
ï‚· Served as board chairman which included setting agenda and facilitating board meetings.
ST. DAVID’S ROUND ROCK MEDICAL CENTER, Round Rock, Texas
1998 – 2005 (Part-time Position)
Registered Nurse
ï‚· Provided general nursing care to patients in the emergency room setting.
SAN MARCOS – HAYS COUNTY EMS, San Marcos, Texas
1994
Paramedic
ï‚· Assessed the nature and extent of illness or injuries to establish and prioritize medical procedures.
ï‚· Provided basic and advanced life support care to sick and injured persons in pre-hospital setting.
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PROFESSIONAL DEVELOPMENT, CERTIFICATIONS, LICENSE & COMMITTEE PARTICIPATION
ï‚· Texas Department of State Health Services
Licensed Paramedic
ï‚· Texas Board of Nurse Examiners Registered
Nurse
ï‚· Texas Department of State Health Services
EMS Instructor
ï‚· Completed Federal Emergency Management
Agency’s Professional Development Series
ï‚· Completed Federal Emergency Management
Agency’s ICS – 100, 200, 300, 400 and 700
ï‚· Completed EMS Leadership Academy: Basic
Supervisory Practices
ï‚· Completed EMS Leadership Academy: EMS
System Management
ï‚· Completed EMS Leadership Academy:
Executive Development Program
ï‚· Comp TIA Project + Certification
ï‚· Completed Institute for Healthcare
Improvement Basic Curriculum
ï‚· Completed Just Culture for EMS Managers
Training
ï‚· Completed numerous professional
development and clinical development
courses
ï‚· Capital Area of Texas Regional Advisory
Committed Executive Board
ï‚· Capital Area Council of Governments
Homeland Security Task Force
ï‚· Austin Community College Paramedic
Program Advisory Board
ï‚· Temple College Paramedic Program Advisory
Board
ï‚· Williamson County Computer Aided Dispatch
selection committee
ï‚· Personal Finance Coach
EDUCATION
Bachelor of Science – Business Management, (2013)
Western Governors University, Austin, Texas
Associate of Applied Science – Nursing, (1998)
Austin Community College, Austin, Texas
Associate of Applied Science – Paramedic Technology, (1994)
Austin Community College, Austin, Texas